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the computer doctor has years of experience to help you

 

EXPERIENCE:    

2001 to Present
Steve Beban's Computer Services (aka) The Fallon Computer Doctor
Independent Systems Integration, Web site Developer, Configuration Conflict Resolution Specialist, Training Specialist

Microsoft Windows (all versions) O/S conflict resolution expert, software application compatibility issue specialist.   Helping user issues with configuration, migration, viral removal, restoration of lost data.   Add-on's and device installation integration problem solving expert. Also website consulting and development specialist. Training Specialist for beginner and advanced systems operators.  Serving Fallon and Fernley Nevada with extended area support by arrangement.

Projects included:

Web Site development  for SDK Treasures Eagle Point, Ore. ---
Web Site software development for Uncle Rays Gifts and Gadgets Medford, Ore. ---
Data recovery for various clients - Fallon, NV ---
Ongoing training for local individuals - Fallon, NV ---
System restoration, software reconfiguration for clients - Fallon, NV ---
Virus identification and removal for various clients - Fallon, NV ---
Internet Connectivity issue resolution for customers - Fallon, NV ---  Internet Connectivity issue resolution for customers - Winnemucca, NV --- 
On going web site development & Webmaster for the Depot Casino & Diner, - Fallon, NV  ---
On going web site development & Webmaster for the Model T Casino, Winnemucca, NV ---
On going web site development & Webmaster for Gold Miner Jewelry, Fallon, NV ---


2000 to 2001
Federal Express (Contract)
C.I.C.(Customer Integration Consultant) Tier II Network Analyst Assistant

Assist FedEx customers in using latest technology integration solutions to solve business shipping needs. CICs are integration experts, with extensive experience in systems integration and development, are committed to delivering efficient, technology-based solutions to FedEx shippers.  Consultants function as integrators between business needs and technology solutions.  Responsibilities include, performing system analysis, defining strategy, developing system requirements, designing and prototyping, testing, training, and defining support procedures and implementation.



1996  to 2000
United States Postal Service (Contract)
Information Systems Manager (Northern Las Vegas District)

IBM compatible computer, software/hardware technician/support person. Assisting postal managers, postmasters and delivery supervisors in the maintenance and upgrading of stand-alone and NT network workstations at post offices in Northern Nevada and Eastern California. This included U.S.P.S. proprietary and commercial software installations and training,  deployment of systems, extensive TCP/IP Dial up, Broadband and LAN / WAN connectivity issues and implementation schemes utilizing Cisco hubs and routers along with general computer hardware integration, upgrade and repair issues. Responsible for over 70 post offices in my half of the district.


1994 to 1995
Soft Point, Inc., Reno, Nevada
Technical Support Specialist

IBM compatible computer, software and hardware customer support technician. Assisting customers in configuration problems, software P.O.S. integration solutions.  Extensive use of Lotus 1-2-3. Extensive telephone, dial-up (host-remote) helpdesk operations.


1988 to 1994 (casual/part-time)
Steve Beban Computer Services, Reno, Nevada
Independent computer sales and repair service. 

Projects included:
Service and support with resolutions to both system integration and software and hardware, repair-upgrades to over 200 past clients (individual and businesses) in the Reno/Sparks Nevada area ---
Developmental upgrade of the Law Office of Calvin F. Gunn, Attorney in Palo Alto, California. ---
System repair and upgrade of the Law Office of Peter A Perry, Attorney, Reno, Nevada.  ---
System development and integration for the law firm of Peter A. Perry Chartered, Reno, Nevada ---
Assisted in the installation and integration and programming of an extensive AT&T. Merlin II phone system in conjunction with a CMS (Call Management System) computer program for the Reno-Sparks Cab Co.---
Developed and operated the InterSection BBS, one of the first phone in, Computer Bulletin Board services for electronic mail and massaging for hobbyists in the (pre internet) data-telecommunications field.  ---
Web Site development and setup for two Mortgage Companies in Sacramento California ---

Web Site development, including video conferencing capabilities for bebanwebsites.com ---


1988 to 1990
Dermick Administrative Services, Reno, Nevada
Specialized computer secretarial services.

Produced timely and accurate preparations of detailed proposals, schedules, and instructional aids and classes for many small businesses and individuals in the Reno, Sparks area, including the development of a training manual for the drivers of the Reno-Sparks Cab Company in 1987.



EDUCATION:

Two years junior college undergraduate study .
One year training at Career College of Northern Nevada in computer information systems ("A" honor roll all 4 quarters) 
Certificate of Excellence from Productivity Point a Microsoft Training center for Windows NT 4.0 Core Tech.
Certificate of Excellence from Productivity Point a Microsoft Training center for Windows NT 4.0 TCP/IP